Shipping policy

Urban Sophie ships merchandise to locations within the United States at this time.  Orders will be shipped within 1 - 3 business days after the date of purchase (excluding weekends) with the exception of Back ordered items which will have an estimated ship date.

 Next day shipping is available upon request for an additional shipping charge. You will be notified of the additional shipping charge at the time of purchase.Being that there is no signature required upon delivery, you will be 100% responsible if your package is lost, stolen or missing. No refund will be issued.  

 
*COVID 19 UPDATE: There may be shipping
delays due to the current Covid-19 crisis. We are processing
orders in a manner that ensures safety for all parties involved. Please note,
that shipping companies are also experiencing delays, including USPS, our
primary shipping entity. We appreciate your patience as we all maneuver through
these uncertain times.  

 We are not responsible for lost or stolen shipments. Please contact your local
post office for any questions concerning lost or stolen packages. 

 

Please note, shipping costs are NON-REFUNDABLE! Should you have any questions
regarding your order, please forward an email to info@urbansophie.com